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App & Circles
Managing private family Circles, setting up Place Alerts, live location sharing, and Bubbles.
Hardware & Tile
Pairing Tile Bluetooth finders, battery replacements, range troubleshooting, and finding lost items.
Memberships & Orders
Free, Silver, Gold, Platinum plans, billing updates, receipts, and hardware shipment tracking.
Driving Safety
Automatic Crash Detection, 24/7 live emergency dispatch, roadside assistance, and speed alerts.
Pet Safety
GPS pet collar trackers, virtual escape boundary fences, health logging, and lost pet recovery.
Account & Security
Password updates, two-factor authentication (2FA), device permissions, and privacy controls.
Popular Articles
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Reset My PasswordTo reset your account password, open the 360mods app, tap Forgot Password on the login screen, and enter your registered email address or phone number. A secure 6-digit verification code will be sent immediately.
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360mods Permission SettingsFor continuous real-time accuracy and crash detection, ensure your phone permissions are set to Location: Always Allow (with Precise Location turned ON) and Motion & Fitness Activity: Allowed.
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Troubleshoot Network ErrorsIf the app indicates a network connection error, check that your device has an active Wi-Fi or cellular data connection, disable VPN or battery-saver modes, and ensure background app refresh is active.
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Add a New Member to My CircleTap the + icon at the bottom of the 360mods map screen, select Invite Member, and share your unique 6-character Circle code with your family member via SMS or messaging app.
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Cancel or Modify Subscription TierSubscriptions are billed and managed securely through the Apple App Store or Google Play Store. Go to your phone's Account Subscriptions setting to upgrade, downgrade, or cancel at any time.
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