At 360mods, protecting family safety, personal privacy, and digital well-being is at the core of everything we build. This resource guide outlines our comprehensive member protection programs, anti-misuse measures, and reimbursement procedures.
1. Protection Against App Misuse
We take potential misuse of location technology very seriously. To prevent non-consensual tracking:
- Continuous Notifications: An active, persistent badge and background status indicator inform phone users that 360mods is sharing location with Circle members.
- Unknown Tracker Alerts: Integrated Bluetooth scanning alerts members if an unrecognized Tile tracker is traveling with them without authorization.
- Immediate Departure / Circle Exit: Any member can leave a Circle or pause location sharing at any time directly in the app settings without admin permission.
2. Stolen Phone Protection Benefit
If a registered smartphone within your active Circle is stolen, 360mods provides reimbursement coverage to help you replace your device quickly:
- Silver Membership: Reimburses up to $500 per approved stolen device claim.
- Gold & Platinum Membership: Reimburses up to $1,000 per approved claim (limit 1 claim per 12-month period per Circle).
3. Identity Theft Protection & Dark Web Monitoring
Included with our Platinum membership tier, our 24/7 Identity Restoration specialists monitor global data breach networks and dark web repositories for compromised passwords, Social Security numbers, and bank credentials, supported by up to $1,000,000 in identity theft insurance.
4. 24/7 Roadside Assistance & Live Emergency Dispatch
When stranded on the road or involved in a vehicle collision:
- Crash Detection: Telematics sensors automatically recognize high-speed collisions and immediately prompt a dispatch operator call.
- Roadside Help: Towing up to 50 miles, flat tire assistance, fuel delivery, and battery jump-starts available anytime across the US and Canada.
5. How to File a Member Protection Claim
To initiate an identity restoration, stolen phone, or emergency assistance claim, navigate to Settings → Member Benefits in your 360mods mobile app or email [email protected] with your police report and proof of purchase.